ACCIDENTS BY OVERCONFIDENCE
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Complacency – the overconfidence that causes accidents
One of the main human factors that contribute to accidents in the work environment is what is known as “complacency” or more commonly “overconfidence”. Every day we go to work to do our jobs and, thanks to our accumulated years of qualifications, training and experience, we expect to get positive results from that work. Well, that situation can, and indeed does, have a downside for our own safety, and we call that downside “complacency”.